Shipping Policy
At MA DEZIGN, we take great pride in ensuring that your luxury purchase is delivered with the utmost care and attention to detail. Our commitment to excellence extends from the craftsmanship of our products to the precision of our shipping process.
Shipping Services
We offer premium shipping options within the United States to accommodate your needs:
- Complimentary Economy Shipping: Complimentary U.S. Economy shipping is available on orders of $100 or more. For orders below $100, shipping rates are shown at checkout. Delivery estimates begin after an order is dispatched.
- Other Shipping Options: Other available shipping methods and rates, including shipping to select international destinations, are shown at checkout.
Delivery Details
- Our shipments are carefully packaged and delivered exclusively on business days, Monday through Friday. To ensure the highest standards of service, we do not ship on weekends or public holidays.
- Preorder and couture pieces may require production time before shipping; please contact info@madezign.us for an estimate if you need an item by a particular date.
Holiday Shipping Schedule
In observance of national holidays, our shipping services will be paused on the following dates:
- January 1st (New Year's Day)
- Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- July 4th (Independence Day)
- Labor Day
- Thanksgiving Day & the following Friday
- December 25th (Christmas Day)
We encourage our clients to place orders in advance to avoid any delays during these periods.
White Glove Delivery
For our exclusive and couture pieces, we offer a White Glove Delivery service, ensuring your garment arrives in pristine condition. This service includes personalized delivery arrangements and in-home unboxing for an additional fee. Please contact us at info@madezign.us to arrange this premium service.
Shipping Confirmation
Once your order has been shipped, you will receive a detailed confirmation email, including tracking information, so you can monitor the progress of your delivery.